Technology & Support

epmXsourcing™ - Technology Support

CompIntelligence epmXsourcing™ – Technology Support option gives clients the comfort of knowing that their EPM environment is being monitored by a team of competent, experienced technology consultants who are experts in optimizing their products and environment.

CompIntelligence technology consultants work to become familiar with clients’ EPM environments, including configurations, software releases and patch levels, and provide multiple levels of technology support:

  • Installation/configuration of application
  • Software patches or other fixes ensuring a stable platform
  • Troubleshooting and issue resolution
  • Performance analysis and improvements
  • Periodic environment maintenance tasks and clean-up
  • On-call support during monthly and quarterly close cycles
  • On-site or remote presence

epmXsourcing Diagram

EpmXsourcing™ Technology Support Examples

A heavy equipment manufacturer

  • High level technical support for issue resolution
  • Back-up support

An aviation systems manufacturer

  • Full time, on-going maintenance
  • Full time, on-going technical support

A financial brokerage firm

  • Primary technical support

To discuss your EPM administration needs with a Staffing Specialist, please contact us by filling out the form to the right