Technology Support Services

Providing Multiple Levels of Technology Support to Meet Your Needs

CompIntelligence epmXsourcing™ - Technology Support option gives clients the comfort of knowing that their EPM environment is being monitored by a team of competent, experienced technology consultants who are experts in optimizing their products and environment.

CompIntelligence technology consultants work to become familiar with clients’ EPM environments, including configurations, software releases and patch levels, and provide multiple levels of technology support:

  • Installation/configuration of application
  • Software patches or other fixes ensuring a stable platform
  • Troubleshooting and issue resolution
  • Performance analysis and improvements
  • Periodic environment maintenance tasks and clean-up
  • On-call support during monthly and quarterly close cycles
  • On-site or remote presence
Technology Support - CompIntelligence

EpmXsourcing™ Technology Support Examples

A heavy equipment manufacturer

  • High level technical support for issue resolution
  • Back-up support

An aviation systems manufacturer

  • Full time, on-going maintenance
  • Full time, on-going technical support

A financial brokerage firm

  • Primary technical support