Optimize and Protect

CompIntelligence offers a flexible approach to CPM administration and support. With our team, you can outsource system administration and management tasks as needed – CompIntelligence will coordinate with both your internal resources and the external teams involved in your OneStream management needs.

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What We Provide

Fully-Outsourced-Administration

Fully Outsourced Administration

  • Fully dedicated application admin support for all day-to-day activities
  • Ongoing maintenance, including metadata & reporting changes
  • Complete support during monthly & quarterly close cycles
  • Support for global accounting & finance users
  • Application troubleshooting & fixes
Infrastructure-Support

Infrastructure Support

  • Troubleshooting & performance tuning
  • Technical support of on-premise application infrastructure
  • Regular system health checks & reviews
  • Notifications of new application releases
  • Installation & configuration of new software releases & patches
  • Troubleshooting operational & performance issues
Just-In-Time-Administration

Just-In-Time Back Up Administration

  • Application administration coverage for staff absences (vacation,
family leave)
  • Provide end-user support
  • Support day-to-day administration or application maintenance tasks
  • Dedicated support administrator
SpecialProjects

Special Projects

  • Application review
  • Upgrades
  • Application enhancements
  • Automation

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Help Desk Process

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help-desk-process
Help Desk

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